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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara

February 16, 2025

5  out of  5
rating by Barbara
"I have been a client of Gary Hughes State Farm Insurance Agency for seven years. I am beyond happy with the excellent service and professionalism exhibited by each and every person working there. Ive been working with Wendy to resolve all of my insurance needs as time goes on. She is always beyond pleasant, communicative, expedient, professional and perfectly knowledgeable about every aspect of the insurance business. She always responds immediately if I need assistance. Even with insurance rates rising these days, I would never switch insurance agencies because I know that this State Farm Agency treats me like a family member and has my best interests at the forefront of their concern in resolving any situations that may arise. I highly recommend this agency to my friends and family always."
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eveybeautyspa

February 11, 2025

1  out of  5
rating by eveybeautyspa
"Don't ever go to this agency , after they asked all information and never call back. I wish can give them 0 star"
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Christina Rivera

January 29, 2025

5  out of  5
rating by Christina Rivera
"Wendi & Jasmin were amazing in giving a quick and comprehensive quote for my homeowner's insurance. I look forward to doing business with them!"
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Keith Konowitz

January 25, 2025

1  out of  5
rating by Keith Konowitz
"I’ve had the worst experience with this agency. They first didn’t have the correct information on adding a new policy and delayed getting coverage for over a month. Secondly, I received a Suspension notice for cancellation of my coverage. After spending 4 hours at the DMV, they told me that Statefarm cancelled my insurance for no reason and reinstated the next day. Besides the incompetence of the office, they never apologized or offered any explanation or assistance. I would strongly recommend not doing business with this office. Their callous attitude is unfortunate."
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Maureen

January 9, 2025

5  out of  5
rating by Maureen
"I had the pleasure to work with State Farm agent, Jasmin Ramirez, today to make adjustments to my policy. She answered all of my questions in a highly professional and competent manner."
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Steve C

October 18, 2024

1  out of  5
rating by Steve C
"Terrible customer service from the Monroe Township office and corporate State Farm for simple refund of a cancelled (remaining unused) auto insurance following my mother’s death in March. Dozens of emails and calls with no resolution to date."
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Yolanda

May 2, 2024

5  out of  5
rating by Yolanda
"Wendi and staff are so kind and friendly they always provide me with great customer service."
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Jesse R

October 5, 2023

5  out of  5
rating by Jesse R
"I have been working with agent Wendi over the years and she is always attentive and ensures great customer service. Gary Hughes and staff is also very helpful. Thank you!"
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glenda martinez

September 8, 2023

5  out of  5
rating by glenda martinez
"Very professional, attentive, and quickly responded to any questions and concerns I had at any moment! Great service and I will definitely be recommending them."
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valeria toro

September 7, 2023

5  out of  5
rating by valeria toro
"Great service !!!!!!"
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Lesette Cholula-Garcia

August 4, 2023

5  out of  5
rating by Lesette Cholula-Garcia
"Wendi helped me with our commercial and personal insurance. Very professional, attentive, and quickly responds. Highly recommend."
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J Doon

April 3, 2023

5  out of  5
rating by J Doon
"Hello Wendi Vilchis, I want to take the time to thank you for your help! I seriously only have stayed with this Insurance company because of you! You have gone above and beyond in helping me out with difficult situations. You are always professional and always get the job done, while never making it seem as though it was a bother. You are the perfect example of professionalism! I only hope that you are appreciated at your workplace and rewarded for all that you do. Thanks! John M."
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Noorul Iqbal

January 3, 2023

1  out of  5
rating by Noorul Iqbal
"Worst service I had used .I was earlier using Gary Hughes and moved back after few years.For the past 3 years I have been using them and recent days the service was the worst .Just for any questions or calls, Wendy who answers it was the rudest person I have ever seen.Not a single simple question was answered .Horrible service stay away from this agency."
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dominic tudda

March 8, 2022

1  out of  5
rating by dominic tudda
"Have been with Gary and prior ownership for over 20 years. From the time Gary took over, service declined. I switched to a new agent because every time I called for advise or discuss policy increases it was always doom and gloom. Never gave advice on changes and we just told those are company increases. Found out that changes that would have reduced our policies were never done and never told we had “forgiven” due to years with State Farm. Bottom line, switched agents and reviewing our auto and homeowners policy resulted in yearly saving with increased protection."
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Sangamesh Patil

June 28, 2019

5  out of  5
rating by Sangamesh Patil
"Amazing service!"
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Fabiola Cholula

August 2, 2018

5  out of  5
rating by Fabiola Cholula
"They are amazing thank for always help me"
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Joe Moose

February 1, 2018

5  out of  5
rating by Joe Moose
"Gary and his team made things so easy. He was on top of things and handled everything so quickly. Two thumbs up !!"